Privacy Policy

Last updated: 2025-01-01

This Privacy Policy explains how FRANCISCO JAVIER LIGHTING LIMITED (“we”, “us”) collects, uses and protects your personal data when you use our website and purchase our products. We comply with UK GDPR and applicable UK data protection laws.

Data we collect

Contact & account: name, email, phone, billing/shipping addresses.
Order & payment: items purchased, totals, billing/shipping details, payment status (we do not store full card numbers).
Support: messages, returns and warranty information.
Usage: pages viewed, device/browser data, approximate location, and cookies (see Cookies).

How we use your data

To process and deliver your orders; provide support, returns and warranty services.
To operate, secure and improve our website; prevent fraud and misuse.
To send service communications (e.g. order updates). With your consent, to send marketing emails (you can unsubscribe at any time).

Legal bases

Contract — to fulfil your purchase and provide customer service.
Legitimate interests — site security, analytics and fraud prevention.
Consent — newsletters and certain cookies/marketing technologies.

Sharing your data

We share data with service providers (payment processors, couriers, analytics, hosting) to operate the Store. We do not sell your personal data. Where data is transferred outside the UK, appropriate safeguards are used.

Retention

We retain order records as required by law and keep other data only as long as necessary for the purposes described above.

Your rights

You may request access, correction, deletion, restriction or portability of your personal data, and object where applicable. To exercise your rights, contact us at FRANCISCOJAVIERLIGHTINGLIMITED@outlook.com.

Cookies

We use necessary cookies for site functionality and optional cookies for analytics/marketing. You can manage preferences in your browser or via our cookie banner (where available).

Contact

For privacy queries, email FRANCISCOJAVIERLIGHTINGLIMITED@outlook.com.